Remote Travel Support
Phone calls and reservations on your behalf.
Answering your questions.
Remote assistance with any Russia-related requests.
Up to 60 min. of total billable assistance per day.
PRACTICAL TRAVEL TIPS FOR RUSSIA
Payments, Internet, apps, safety, and beyond
Traveling to Russia can be straightforward, but there are a few practical things that may be different from what you are used to at home. Payment methods, mobile connectivity, local apps and language can all require some advance planning.
This guide covers the everyday travel questions that visitors commonly have — from getting connected and managing money to staying safe and communicating locally.
Money and Payments in Russia
Can I use foreign bank cards in Russia?
International Visa and Mastercard cards issued outside Russia generally cannot be used for ordinary payments or cash withdrawals in Russia due to sanctions.
As a result, travelers have to rely on cash. If you are planning to stay in Russia for a long time, it may be worth opening a local bank account and getting a Russian bank card.
Currency exchange in Russia
US dollars and euros are usually the easiest currencies to exchange, while availability for other currencies varies by bank and branch.
The safest option is to exchange your cash at one of major banks, such as Sber, VTB, Raiffeisenbank and Sovcombank.
In Moscow, St. Petersburg and some other cities there are also street exchange offices. They may offer a better rate. However, before using a street exchange office, check their rating and reviews.
How much cash should I bring?
The amount depends on your destination, accommodation and travel style. With foreign bank cards not working in Russia, foreign visitors should plan ahead on how much cash to bring.
We recommend working out your expected daily expenses before your trip by calculating accommodation, transportation and other expenses as well as keeping some additional cash available for unexpected needs.
SIM Cards, Internet & VPN
How to buy a Russian SIM card?
Getting a Russian SIM card is no longer a simple process for foreign visitors. Since 2025, foreign citizens must obtain a SNILS, create a verified Gosuslugi account, register their biometric data, and then visit a mobile operator's shop in person. The SIM card is also linked to the IMEI of the device in which it will be used.
As these steps can take several days and require additional visits to Russian institutions, getting a local SIM usually makes little sense for a short tourist trip. Instead, check whether your home operator offers affordable roaming in Russia or consider an international eSIM before departure. If you are staying in Russia for a longer period, obtaining a Russian SIM may be worthwhile, but plan for the registration process in advance.
Internet access, Wi-Fi & VPN
Wi-Fi is widely available in hotels, cafés, restaurants and other public places in major cities.
Some foreign websites and services may be inaccessible or restricted from Russia. If you widely use Instagram, Facebook, WhatsApp, and Telegram, having a reliable VPN service is recommended.
Useful Apps for Traveling in Russia
A few local apps can make a significant difference to your experience in Russia.
Yandex Maps
Yandex Maps is extremely useful for:
- Walking directions & public transportation;
- Finding restaurants, shops and attractions;
- Checking business information;
- Planning routes.
Yandex Go
Yandex Go is widely used for ordering taxis in Russian cities. It can also provide useful information about estimated fares and journey times.
Translation apps
A translation app can be extremely useful, especially outside major tourist destinations.
Safety in Russia
Russia is generally a safe country, often much safer than many European and American cities. At the same time, general precautions can help you avoid most common travel problems.
Be careful with cash and valuables
Avoid displaying large amounts of cash and keep your wallet, phone and passport secure, particularly in crowded areas and on public transportation.
Use official taxis
Avoid displaying large amounts of cash and keep your wallet, phone and passport secure, particularly in crowded areas and on public transportation.
Be cautious with unfamiliar websites and services
When booking accommodation, transportation or activities, check that you are dealing with a legitimate business or booking platform.
This is particularly important when making advance payments.
Emergency services
The general emergency number in Russia is 112. It can be used to contact emergency services, including police, ambulance and fire services.
In case of medical emergency, don't hesitate to call ambulance, it is free of charge even for foreigners.
How We Can Help You
Planning a trip to Russia from abroad can involve practical challenges that are difficult to solve without local knowledge — particularly when Russian-language communication or local payment methods are involved.
Our team can provide remote travel assistance before and during your trip, helping you arrange selected travel services and deal with practical issues while you are in Russia.
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Ticket Booking & Payment Assistance
We purchase train, flight, or bus tickets on your behalf using Russian payment methods.
Best for: Travelers who already know their route.
Final price depends on booking value and your payment method.
From €19
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Transportation Planning, Booking & Reservation
We'll help design the most efficient way to travel across Russia.
We purchase train, flight, or bus tickets on your behalf using Russian payment methods.
Best for: First-time visitors and multi-city trips.
Final price depends on booking value and your payment method.
From €49
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FAQ
Can I use my Visa or Mastercard in Russia?
Foreign-issued Visa and Mastercard cards generally cannot be used for ordinary payments or cash withdrawals in Russia. Travelers should therefore plan alternative ways of accessing and using money during their trip.
Can foreigners buy a Russian SIM card?
Yes, foreign visitors can purchase Russian SIM cards. However completing verification procedures may take up to several business days and makes little sense for a short tourist trip.
Do I need a VPN in Russia?
Access to some international websites and services may be restricted or unavailable in Russia. If you widely use Instagram, Facebook, WhatsApp, and Telegram, having a reliable VPN service is highly advisable.
Do I need to speak Russian to travel around Russia?
No, but knowing some basic Russian can make your trip considerably easier. English is more common in major tourist destinations and international hotels, while communication may be more difficult in smaller cities and towns.
Which apps should I download before traveling to Russia?
Useful apps can include Yandex Maps, Yandex Go and a translation app.
Is Russia safe for tourists?
Yes, Russia is generally safer than most European and American cities. Just take general precautions.
What should I do if I have a problem while traveling in Russia?
If you need help communicating with a local business, arranging a booking, dealing with another practical travel issue or have an emergency, our Remote Travel Support service may be able to assist.
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