FAQ
Can I use my Visa or Mastercard in Russia?
Foreign-issued Visa and Mastercard cards do not work on Russian payment systems and booking websites.
Is it better to stay in a hotel or apartment in Russia?
Hotels are usually simpler for short stays and registration. Apartments are often cheaper, larger and more comfortable for longer stays.
Is it safe to pay for my accommodation in cash when I arrive?
Generally yes, it is a common and reliable method for foreign tourists. Many hotels offer a "pay on site" option, allowing you to pay in cash in rubles upon arrival. Alternatively, we can assist you with the online prepayment.
Do Russian hotels and apartments require deposits?
Most hotels do not require a deposit. For apartment renting, deposits are common and to be paid upon arrival.
Can my apartment landlord refuse to register me?
Yes. Some landlords may be unwilling to register foreign guests because it involves paperwork. This is a key question you must ask before booking an apartment if you plan to stay there for more than 7 business days. If you stay less, the registration is not required.
Can you help if the landlord does not speak English?
Yes. We can communicate with accommodation providers in Russian and assist with check-in coordination and booking details.